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Skill 132 · Build Zoom REST API App
Subchapter 132.40
references/workforce-management.mdMarkdown3 KBView on GitHub
Authoritative endpoint inventory for Workforce Management. This file mirrors the official Zoom API Hub OpenAPI document for this product area.
https://api.zoom.us/v2paths object.../examples/ for orchestration patterns, not as the canonical source of path names.| Metric | Value |
|---|---|
| Endpoint operations | 12 |
| Path templates | 9 |
| Tags | 5 |
| Tag | Operations |
|---|---|
| Forecasts | 2 |
| Imports | 2 |
| Organizational Groups | 5 |
| Reports | 2 |
| Schedules | 1 |
| Method | Endpoint | Summary | Operation ID |
|---|---|---|---|
| GET | /workforce-management/forecasts | List forecasts | Listforecasts |
| GET | /workforce-management/forecasts/{forecastId}/scheduling-groups/{schedulingGroupId} | Get a forecast for a scheduling group | Getforecastofschedulinggroup |
| Method | Endpoint | Summary | Operation ID |
|---|---|---|---|
| POST | /workforce-management/imports/historical-queue-metrics | Upload historical queue metrics | Uploadhistoricalqueuemetrics |
| GET | /workforce-management/imports/{importId}/historical-queue-metrics | Get historical queue metrics import metadata | Viewhistoricalqueuemetricimoprtmeta |
| Method | Endpoint | Summary | Operation ID |
|---|---|---|---|
| GET | /workforce-management/organizational-groups | Get multiple organizational groups | getMultipleOrganizationalGroups |
| POST | /workforce-management/organizational-groups | Create an organizational group | createOrganizationalGroup |
| DELETE | /workforce-management/organizational-groups/{organizationalGroupId} | Delete organizational group | deleteOrganizationalGroup |
| GET | /workforce-management/organizational-groups/{organizationalGroupId} | Get a single organizational group | getOrganizationalGroup |
| PATCH | /workforce-management/organizational-groups/{organizationalGroupId} | Update an organizational group | updateOrganizationalGroup |
| Method | Endpoint | Summary | Operation ID |
|---|---|---|---|
| GET | /workforce-management/reports/adherence/agents | List agents’ adherence data | listAdherenceAgents |
| GET | /workforce-management/reports/schedules/agents | List all schedule agents | listScheduleAgents |
| Method | Endpoint | Summary | Operation ID |
|---|---|---|---|
| GET | /workforce-management/schedules/agents | List all schedule agents | listSchedules |