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Skill 109 · Build Zoom Contact Center App
Subchapter 109.1
references/environment-variables.mdMarkdown2 KBView on GitHub
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Architecture And Lifecycle| Variable | Required | Used for | Where to find |
|---|---|---|---|
ZOOM_CLIENT_ID | Yes (API/OAuth integrations) | OAuth app identity for Contact Center APIs | Zoom Marketplace -> OAuth app -> App Credentials |
ZOOM_CLIENT_SECRET | Yes (API/OAuth integrations) | OAuth token exchange | Zoom Marketplace -> OAuth app -> App Credentials |
ZOOM_REDIRECT_URI | User OAuth flow | OAuth callback URL | Zoom Marketplace -> OAuth redirect/allow list |
ZCC_CHAT_ENTRY_ID | Web/chat entry flows | Contact Center chat entry point routing | Contact Center Admin -> Flows -> Entry Points |
ZCC_VIDEO_ENTRY_ID | Video engagement flows | Contact Center video entry point routing | Contact Center Admin -> Flows -> Entry Points |
ZCC_ZVA_ENTRY_ID | Optional (Virtual Agent) | Virtual agent entry routing | Contact Center Admin -> Flows -> Entry Points |
ZCC_CAMPAIGN_API_KEY | Campaign/web embed mode | Campaign authorization for web embed | Contact Center Admin -> Campaign Management -> Web and In-App -> Embed Web Tag |
ZCC_WEB_API_KEY | Web SDK/embed mode | Client-side Contact Center embed initialization | Contact Center Admin -> Campaign Management -> Web and In-App -> Embed Web Tag |
ZCC_SCHEDULED_CALLBACK_API_KEY | Scheduled callback flows | Callback scheduling authorization | Contact Center campaign/flow callback configuration |
ZOOM_ACCESS_TOKEN