Common Issues

Cause:

• SDK initialized too late.

Fix:

• Initialize in Application.onCreate.

NoClassDefFoundError / viewBinding Errors

Cause:

• Missing expected dependencies or view binding configuration.

Fix:

• Match SDK package module requirements.
• Ensure build config aligns with current SDK release notes.

Video/Chat UI Does Not Open

Cause:

• Wrong identifier type in ZoomCCItem.

Fix:

• entryId for chat/video/ZVA.
• apiKey for scheduled callback/campaign.

Events Not Firing

Cause:

• Listener attached after service launch or removed early.

Fix:

• Add listeners before fetchUI.

Rejoin Link Opens Browser But Not App

Cause:

• Deep-link host/scheme mismatch.

Fix:

• Align Android manifest intent filters with generated rejoin URL format.