Setup Forms

This recipe is the how, not the what. How many forms, and what each one collects, come from the request you’re fulfilling. This recipe only specifies the calls and the request format; it does not decide which forms to create.

API surfaces: Wix Forms is a standalone CRM API. A form schema (the field definitions) lives on Form Schemas v4 at https://www.wixapis.com/form-schema-service/v4/forms — docs portal CRM ▸ Forms ▸ Form Schemas, not Business Solutions. This is NOT the events/bookings per-event registration form (a different thing). The Forms app’s appDefId is 225dd912-7dea-4738-8688-4b8c6955ffc2; an UNSUPPORTED_FORM_NAMESPACE error means the app isn’t installed. Call the public host shown above (no /_api/ prefix).

API reference:

• Create Form: https://dev.wix.com/docs/api-reference/crm/forms/form-schemas/create-form (opens in a new tab) — its examples are complete requests for common form types (contact, survey, order, booking, …). Copy the one closest to what you need.
• About Form Fields: https://dev.wix.com/docs/api-reference/crm/forms/form-schemas/about-form-fields (opens in a new tab)
• Form object: https://dev.wix.com/docs/api-reference/crm/forms/form-schemas/form-object (opens in a new tab)

Article: Steps for Setting Up Wix Forms

⚠️ CRITICAL ORDER REQUIREMENT: clean the install’s default sample form FIRST (STEP 1), before creating any form. Listing-then-deleting before you create guarantees every id you delete is a pre-existing form, never one you just created — and it keeps you clear of the site’s low form cap. But only delete forms that are obviously the install’s own default sample form: the site may already hold the owner’s real forms (a connect/iterate run, or an owner-populated site). If what’s there isn’t obviously install sample data, or you’re unsure, do not delete it — ask the user first (SEED.md: seeding is additive; deleting real content needs the owner’s approval).

STEP 1: Clean — remove any pre-existing (install-default) forms

A freshly installed Wix Forms app may ship a default “Get in touch” form (a contact form with first_name / email / message fields). Its presence is not deterministic — some fresh installs ship it and others don’t, so it appears provisioning/timing-dependent. Rather than assume, list what’s actually there and delete whatever comes back — this is a safe no-op when the list is empty.

1. List the existing forms — GET https://www.wixapis.com/form-schema-service/v4/forms?namespace=wix.form_app.form&fieldsets=METADATA, then again with &enabled=false. Collect every form.id from both responses (forms[].id).
2. Delete each — DELETE https://www.wixapis.com/form-schema-service/v4/forms/{formId} (one call per id; returns 200 {}). Because the list ran before any create, every id returned is a pre-existing form — safe to delete. If the list was empty, issue no DELETE (a correct no-op).

⚠️ Why clean even though it’s often a no-op — the form cap. Leftovers plus your new forms can exhaust the site’s form allowance (read it from List Forms Providers Configs (opens in a new tab)), which is also why you must never create throwaway forms to probe the shape.

⚠️ providers-config tells you which namespaces the site can create in — NOT its limits. A provider app declares restrictions once, for all sites, in its app dashboard; the Wix Forms app separately derives the site’s real form/field/step limits from its premium plan and enforces them on every create. (A missing restrictions means default platform limits, not unlimited.) That is why free and unpublished sites report maxFields: 150 / maxForms: 150 here while the create rejects with Field count reached its limit of 10 and Steps count reached its limit of 3. The create call is the only authority — when it returns a count error, go to “Plan gates” below.

STEP 2: Create each form schema

One POST per form to https://www.wixapis.com/form-schema-service/v4/forms. How many forms, and each form’s fields and labels, come from the request you’re fulfilling; this step gives the call and the required format. Forms are independent (no shared revision), so concurrent creates are safe.

Every body carries "namespace": "wix.form_app.form" — the same literal the reads below take as their required ?namespace=. A form created under anything else is reachable over the API and invisible in the dashboard and Editor.

⚠️ Generate every id in the shell as a lowercase UUID v4 — never type one from memory (uuidgen | tr 'A-Z' 'a-z'). Supply them at create rather than omitting them: steps must reference each field by fieldId in the same request.

Assemble the request from the closest Create Form example, building each formFields[] entry — including the SUBMIT_BUTTON — per About Form Fields (opens in a new tab), which owns every field-level rule, including placing every field in the layout — with one documented gap: where required goes (next paragraph). The guide never says, so don’t infer it from its “Validation” section. Geometry (row/column/width) does not matter on headless — the frontend renders its own layout from formFields[] and never reads steps[].layout (how-to-code-forms.md) — so the layout is a correctness requirement, not a design one: assert presence and coverage only. Use a single step unless the request needs multiple pages.

⚠️ required goes at inputOptions.required — NOT inside the field’s validation block. It sits beside target/inputType:

A required key inside stringOptions.validation — or any <inputType>Options.validation, since no input type’s validation object defines it — is accepted at create and then silently discarded: 200, the form lists, the summary returns every field, and every field still reads back required: false. The form ships publicly with nothing mandatory and no error anywhere in the response, so STEP 3’s read-back diff is the only signal. validation carries value constraints only (format, enum, minimum, minLength, items). The lone exception is the multi-line address field, whose per-subfield flags genuinely live at addressOptions.validation.fields.<sub>.required.

⚠️ Any example value you author into the schema follows the site’s country, not your default. A placeholder (or label/hint) carrying a phone number, postcode, currency or date is visible to every visitor, so a +44- or US-shaped example on a site in another market is a locale bug. Resolve the site’s country and, for an illustrative phone number, take it from that country’s regulator-reserved fictional range — the resolution order and the vetted per-country map live in how-to-code-forms.md (“Validation”). Leaving a constrained field’s placeholder empty is fine: the frontend synthesizes the example from the field’s format at render time.

⚠️ A 200 proves nothing: always run STEP 3. Most mistakes here are accepted at create and only surface in the dashboard or on the first real submission.

Plan gates — surface the choice, never engineer around it

Three plan-tier limits return a real 400 on create. Do not work around any of them; tell the user to reduce or upgrade.

• Field count — two caps, counting different things. Field count reached its limit of N is the premium cap the Wix Forms app enforces from the site’s plan, and it counts INPUT fields only (display elements and the SUBMIT_BUTTON don’t count). FORM_FIELDS_COUNT_EXCEEDED / FIELDS_COUNT_RESTRICTIONS_ERROR is the schema-service cap, which counts every field including display elements. Do NOT split the form into multiple schemas to dodge either — that trades one submission record for several and consumes more of the site’s form allowance. Reduce the field count, or upgrade.
• Steps count reached its limit of N — the premium cap on steps.length. Collapse the form into fewer pages, or upgrade. Conditions (formRules) are capped the same way. Neither has a schema-service equivalent, so neither appears in the Create Form error table.
• FILE_UPLOAD_RESTRICTIONS_ERROR — a file upload, signature, or payment field on a plan below Core. Do NOT suggest inlining files as base64 — it stores no real file, gives the owner nothing usable, and blows past submission size limits. Drop the field, or upgrade.
• FORMS_COUNT_RESTRICTIONS_ERROR / NAMESPACE_FORMS_COUNT_EXCEEDED (and NAMESPACE_DELETED_FORMS_COUNT_EXCEEDED for the trash bin) — the site hit its plan’s total-form cap. Upgrade, or free a slot (STEP 1’s list-then-delete — but only delete forms that are clearly install sample data; ask before deleting anything that could be the owner’s real form).

⚠️ A plan gate is a HARD BLOCK on the run — not a soft “record it and continue” precondition like paid tickets or online reservations. Those leave a working schema and fail only at runtime; here the schema doesn’t exist, so its formId/field targets don’t either. Put the choice to the user (reduce, or upgrade — with the MSID + dashboard link), wait for their confirmation, then create and verify the schema (STEP 2 → STEP 3) BEFORE any frontend work. Do not build the frontend “in the meantime”: its inputs bind to those targets, so every binding would be a guess to rewrite.

Read form.id from the response as the formId to keep.

If a create fails transiently on a fresh site (5xx, or an identity/propagation error right after install — the install returns appInstance.status: "UNKNOWN" until it propagates), retry the same call once; do not loop.

STEP 3: Verify each form persisted (mandatory)

A 200 on create is not proof the form is queryable or that the dashboard will render it.

1. List once — GET https://www.wixapis.com/form-schema-service/v4/forms?namespace=wix.form_app.form&formIds=<id1>&formIds=<id2> — formIds narrows the list to exactly the forms you just created, so you assert against them directly instead of filtering a whole-namespace listing. For each form, confirm its id appears, its formFields[] covers every field you sent, and its steps is non-empty and places every field (per About Form Fields). Also diff every field’s inputOptions.required against what you sent — a misplaced required is dropped silently (STEP 2), and this read-back is the only signal. If a flag came back false, fix it with STEP 4’s PATCH (moving the flag to inputOptions.required) rather than deleting and re-creating: the formId survives and it costs no extra slot against the form cap.

2. ⚠️ Then verify the dashboard will actually render — GET https://www.wixapis.com/form-schema-service/v4/forms/{formId}/summary and assert formSummary.fields is NON-EMPTY, with a count equal to every input field you sent (i.e. formFields[] minus the SUBMIT_BUTTON). A 6-input form returns all 6 — including non-contact DROPDOWN and TEXT_AREA fields — so do not expect only the contact-mapped ones. This is the dashboard-truth check for placement. A summary.fields: [], or a count short of your inputs, means the form renders blank (or partly blank) for the owner even though the public site submits fine — do not report success; fix the layout placement or the GUID casing and re-create.

   ⚠️ This step does NOT prove the identifiers are right, so check them in step 1. An unrecognized identifier is accepted and stored: it comes back in formFields[] and accepts submissions, so every API-level check passes — but the Wix Forms editor cannot render a field it doesn’t recognize, so the owner can’t see or edit it, and a form built entirely from invented identifiers opens empty in the editor. Whether such a field is also omitted from formSummary.fields is unverified, so don’t rely on this count to catch it. Assert every returned formFields[].identifier against the known values in About Form Fields — a plain string comparison, no extra call.

3. ⚠️ If the form has a multi-choice ARRAY field (CHECKBOX_GROUP / TAGS), the two checks above are NOT enough — send one real createSubmission. A malformed arrayOptions.validation.items (missing itemType, or an empty/omitted items) still lists fine and still counts in the summary, so steps 1–2 pass while every submission to the form 400s form-wide (see “Choice fields”). The only proof is a live submission: POST https://www.wixapis.com/form-submission-service/v4/submissions with the standard call shape (<AUTH>, Content-Type, wix-site-id) and a minimal valid body — formId plus a submissions map keyed by each field’s target, the ARRAY field as an array of enum values:

   jsoncCopy

   { "submission": { "formId": "<formId>",
       "submissions": { "email": "test@example.com", "multi_choice": ["Option 1"] } } }

   Assert it returns 200, not 400 SUBMISSION_VALIDATION. A 400 here means the ARRAY items shape is wrong — fix it (both itemType and stringOptions.enum) and re-create. Delete the test submission afterward (DELETE https://www.wixapis.com/form-submission-service/v4/submissions/{submissionId}, the from the response) so the owner’s dashboard stays clean.

If a form is missing, its layout didn’t persist, or its summary is unexpectedly empty, re-create it once and re-verify; if it still fails, surface the response verbatim rather than reporting success.

STEP 4 (when revising): update an existing form

To change a form the request has since revised — add a field, relabel one, tighten a rule — follow Update Form (opens in a new tab):

Read the form back first — the PATCH needs its current revision, and formFields is replaced wholesale (anything missing from the array you send moves to deletedFormFields), so the read-back is the body. The read needs the required ?namespace=wix.form_app.form; without it it 400s with namespace must not be empty — a violation naming a field, so it misreads as a body problem.

Prefer updating over delete-and-recreate. An update keeps the formId the handoff already carries and consumes no additional slot against the site’s form cap. Re-run STEP 3 after any update — it can regress the layout or the dashboard summary exactly as a create can.

Keep — what crosses into the handoff

Per form: the formId + each form’s field target keys.

The targets are structural — the frontend binds each input’s name to a field’s target to submit (the same carve-out shape as cms’s collectionId + field keys). Everything else — the field set, order, labels, required flags, validation formats and dropdown options — is read live from the schema at render time (visitor token, no auth.elevate — how-to-code-forms.md), so a field the owner adds, removes or relabels reflects on the site with no code change. See SDK_HANDOFF.md §4.

Conclusion

Following these steps in order sets up a Wix Forms backend:

• Starts from a clean form list — pre-existing forms are listed-then-deleted first (a safe no-op when none exist), keeping clear of the site’s form cap.
• Contains exactly the forms the request calls for, created on Form Schemas v4 in the wix.form_app.form namespace, each field built per About Form Fields, with lowercase GUID ids and a steps layout placing every field plus a SUBMIT_BUTTON.
• Is verified via GET .../forms/{formId}/summary (non-empty, count equal to every input field — contact-mapped or not) — not merely by a 200 on create, and not merely by steps being present.
• Revises forms with PATCH + the current revision rather than delete-and-recreate, keeping the formId and the form slot.
• Keeps per form the formId + field targets (the immutable submission keys) — the frontend reads everything else (labels, options, order) live from the schema.