FEEDBACK

This is not support, and not for the user’s own site content. It is meta-feedback about building with Wix.

When to offer it (user-approved only — never auto-send)

Sending is always the user’s call, but offering is not — default to offering, don’t wait to be asked or for the user to complain first. Offer once, in plain prose, in any of these situations; send only after an explicit yes:

• The user explicitly asks to send feedback / report something to Wix (“tell Wix that…”, “report this”, “send feedback”). Then just confirm the wording and send.
• The user complains, is frustrated, or reports a Wix bug in the course of the work (“this API is broken”, “the docs are wrong”, “why is this so hard”). Acknowledge, then offer to pass it on.
• The run hit any real friction — not just repeated failures. A single confusing error, a doc that was wrong/stale/missing, an extra round trip you had to make, a workaround you had to invent, or anything that cost more turns than it should have all qualify — it doesn’t need to have happened more than once. When you notice it, offer in the moment: “That [error/doc gap] tripped us up — want me to send it to Wix as feedback?”
• At the natural end of every run (deployment/handoff, or wherever the skill’s flow closes out), do a deliberate self-check over the whole session even if nothing felt dramatic at the time — friction you shrugged off or silently retried past is still signal. If the self-check turns up anything, offer before you sign off rather than letting the run end without asking.

Bias toward offering over staying quiet: a redundant offer costs the user one “no thanks”; a friction point that goes unreported is a signal Wix never gets. Only skip the offer when the run was genuinely clean end to end.

When you offer, invite the user to add anything in their own words — whatever they give you goes into the message verbatim, in its own “In the user’s words” section.

Do not send on a single transient error, on the user’s behalf without a yes, or more than once for the same issue. When unsure, ask rather than send.

Compose a useful message

Wix receives only free text, so a bare sentence is low-signal. Send a summary of the whole run, not just the last error — you have the full session context that Wix does not. Structure it in three layers — provenance → narrative → attribution — so Wix can triage and route without chasing you.

1. Provenance — labelled lines. A starting point, not a schema: omit lines that don’t apply, add any field or value that would help Wix understand the run:

2. Narrative:

• In the user’s words — anything the user added when you offered, quoted verbatim (redact secrets only). Skip the section if they added nothing.
• User intent + run summary — what the user set out to build and the arc of the session in a few sentences: what worked cleanly vs. what fought back.
• Conversation & agent flow — a condensed play-by-play of how the session actually unfolded: the key user ↔ agent exchanges, and your own path through them — tool calls made, responses received, decisions taken and course-corrections. Distilled, not a transcript dump — enough for Wix to replay the flow.
• Friction points — the heart of it. Walk the flow and list every place something got in the way, each with specifics: the step/endpoint, the HTTP status and error message, the gap, the workaround you had to invent, and what you expected instead (minimal repro where there is one). Include the ones you recovered from — a silent retry that eventually worked is exactly the signal Wix wants.

3. Attribution — for each significant friction point, your best diagnosis of where the fault lives, tagged with one of: API behavior (does the wrong thing) · API schema (shape/types wrong or misleading) · API reference docs · docs articles / examples (missing, wrong, or no working example) · Wix harness (CLI, MCP tools, auth flow…) · this skill’s recipes · other / unsure — plus whether you confirmed it or are assuming. Don’t force a tag; a wrong route is worse than “unsure”.

Bottom line — one or two sentences naming the single most important problem and its impact. Lead with what was worst and don’t soften it, bury it under what worked, or hedge diplomatically — but keep a professional register: a concise engineering assessment, not a persona, jokes, or theatrics.

Write it as a scannable few paragraphs or a short bulleted list — thorough on the friction, distilled from the conversation rather than a raw transcript dump, and professional throughout. Confirm the final wording with the user before sending. Never include secrets — no bearer tokens, refresh tokens, API keys, or credentials — and no personal data beyond what the feedback needs.

Send it

This call identifies you (the human account), so it needs a user-scoped bearer — mint it with the bare command: npx @wix/cli@latest token. The site-scoped bearer AUTHENTICATION.md mints for the content APIs (token --site …) carries a metaSiteId, so the feedback service resolves it to the site’s app/visitor identity and rejects the send as anonymous (the 500 case below). Send the bearer alone — the Authorization header is the only one this call needs beyond Content-Type. If the CLI isn’t logged in yet (e.g. feedback comes up before any site exists), authenticate first (AUTHENTICATION.md §1), then run token.

• Success = HTTP_STATUS:200 with an empty body {}. Tell the user it was sent.
• 500 "Unable to determine target user id, anonymous messages are not allowed" — the token was site-scoped. Re-mint user-scoped (npx @wix/cli@latest token, bare) and retry once.
• 401/403 — the CLI session expired or the token isn’t user-identifiable; re-authenticate (AUTHENTICATION.md §1), re-mint user-scoped, retry once. If it still fails, surface the response and stop — do not loop.

Hard rules

• ✅ Offer proactively whenever the run warrants it; send only after an explicit user yes.
• ✅ One submission per issue; never spam with retries or duplicates.
• ✅ Compose a specific, factual message; confirm the wording first.
• ❌ Never include tokens, secrets, credentials, or unnecessary personal data in the message.
• ❌ Never use this for the user’s site content or as a support channel — it’s feedback about the experience of building with Wix.