> **virtual-agent/web** — skill 154 of 200 in [anthropics/knowledge-work-plugins](https://skillsdocs.com/anthropics/knowledge-work-plugins).
>
> Book (all skills, one file): https://skillsdocs.com/anthropics/knowledge-work-plugins.md
> Machine manifest: https://skillsdocs.com/anthropics/knowledge-work-plugins/.well-known/agent-skills/index.json
> Install the book: `npx skills add anthropics/knowledge-work-plugins`
> Upstream: https://github.com/anthropics/knowledge-work-plugins/blob/main/partner-built/zoom-plugin/skills/virtual-agent/web/SKILL.md @ `main`
> Raw bytes, no header: https://raw.githubusercontent.com/anthropics/knowledge-work-plugins/main/partner-built/zoom-plugin/skills/virtual-agent/web/SKILL.md
> Base for relative paths: https://raw.githubusercontent.com/anthropics/knowledge-work-plugins/main/partner-built/zoom-plugin/skills/virtual-agent/web/
> Licence: Apache-2.0 — https://spdx.org/licenses/Apache-2.0.html
>
> Bundled files (4), referenced from this skill's directory:
>   - `concepts/lifecycle-and-events.md` — https://raw.githubusercontent.com/anthropics/knowledge-work-plugins/main/partner-built/zoom-plugin/skills/virtual-agent/web/concepts/lifecycle-and-events.md
>   - `examples/campaign-and-entry-patterns.md` — https://raw.githubusercontent.com/anthropics/knowledge-work-plugins/main/partner-built/zoom-plugin/skills/virtual-agent/web/examples/campaign-and-entry-patterns.md
>   - `references/web-reference-map.md` — https://raw.githubusercontent.com/anthropics/knowledge-work-plugins/main/partner-built/zoom-plugin/skills/virtual-agent/web/references/web-reference-map.md
>   - `troubleshooting/common-issues.md` — https://raw.githubusercontent.com/anthropics/knowledge-work-plugins/main/partner-built/zoom-plugin/skills/virtual-agent/web/troubleshooting/common-issues.md
>
> Content © its authors, served unmodified. Takedown: https://github.com/DreambaseAI/skillsdocs/issues/new?labels=takedown&title=Takedown+request

<!-- Verbatim upstream SKILL.md follows, YAML frontmatter included. -->

---
name: virtual-agent/web
description: "Zoom Virtual Agent SDK for web embeds. Use for campaign or entry ID chat launch, event-driven controls, user context updates, and CSP-safe deployment."
user-invocable: false
triggers:
  - "virtual agent web"
  - "zoomCampaignSdk"
  - "zcc-sdk"
  - "campaign embed"
  - "entry id"
  - "waitForReady"
  - "engagement_started"
---

# Zoom Virtual Agent SDK - Web

Official docs:
- https://developers.zoom.us/docs/virtual-agent/web/
- https://developers.zoom.us/docs/virtual-agent/web/reference/

## Quick Links

1. [concepts/lifecycle-and-events.md](concepts/lifecycle-and-events.md)
2. [examples/campaign-and-entry-patterns.md](examples/campaign-and-entry-patterns.md)
3. [references/web-reference-map.md](references/web-reference-map.md)
4. [troubleshooting/common-issues.md](troubleshooting/common-issues.md)

## Hard Guardrails

- Gate calls behind readiness (`zoomCampaignSdk:ready` or `waitForReady()`).
- Do not call `show/hide/open/close` before SDK initialization.
- Keep CSP and script host policy validated before debugging business logic.
- Prefer campaign embed over entry ID when minimizing user friction is a priority.

## Chaining

- Product-level architecture and drift checks: [../SKILL.md](../SKILL.md)
- Contact Center web context: [../../contact-center/web/SKILL.md](../../contact-center/web/SKILL.md)
- OAuth or REST for backend workflows: [../../oauth/SKILL.md](../../oauth/SKILL.md), [../../rest-api/SKILL.md](../../rest-api/SKILL.md)